Q: What are Online Statements?
A: Online Statements are an online version of your paper statement. You can view your Online Statement through your online banking account 24 hours a day, 7 days a week.
Q: When is my Online Statement available for viewing?
A: Your monthly Online Statement will be available within the first couple of days of each month (or quarter, if you receive quarterly statements). You will receive an e-mail that your statement is ready. Then, log on to your online banking to retrieve your statement.
Q: Is there a charge for Online Statements?
A: Online Statements are FREE to members.
Q: Is it safe to receive Online Statements?
A: Yes! Viewing Online Statements through your secure online banking account provides security that receiving a paper statement in an unsecure mailbox does not.
Q: Do I have to be enrolled in Illinois State Credit Union online banking to receive Online Statements?
A: Yes. All you need to enroll in online banking is an active email address and your account number.
Q: I donít want to receive an online statement. Do I have to?
A: No, it is not mandatory. However, there is a monthly charge of $2.00 to members who wish to receive a paper statement.